Search our knowledge base or browse categories below to find answers.
Everything you need to know about booking, forecasting, and campaigns.
Guides on listing inventory, managing bookings, and commission payouts.
Manage payment methods, invoices, and understand our refund policies.
The minimum booking duration for static billboards is 7 days. Daily slots will become available once we onboard digital/DOOH inventory.
Advertisers can receive a full refund if they cancel up to 48 hours before the campaign start date. Refund processing takes 5-7 business days.
The opportunity score is a proprietary metric generated by analyzing real-world location data, including nearby points of interest, road types, and estimated traffic density.
You can upload your creatives directly in the 'Campaigns' dashboard. We support MP4 and high-res JPEG formats depending on the specific screen's technical specifications.
If a campaign is delayed due to weather conditions or technical faults on the owner's side, you will receive a pro-rated credit or an automatic campaign extension at no extra cost.
For digital (DOOH) screens, yes. You can rotate up to 4 different creatives per booked slot. For static physical billboards, only one creative is supported per booking.
If an owner cancels a confirmed booking, the advertiser receives an automatic full refund, plus a 10% credit toward their next booking, and priority rebooking support from our team.
Our standard rate is 15% per confirmed booking. However, we are offering a 12% promo rate for the first 90 days.
If you own advertising space, you can apply to become a vendor from your account settings. Once approved, you can list your inventory on the platform.
Vendor payouts are processed automatically within 3 business days after the successful completion of an advertiser's booked campaign.
Log in to your Owner Dashboard, select your listing, and use the interactive calendar tool to block out dates when the site is already booked offline or unavailable.
No, SpotSell is purely a booking platform and does not provide printing or installation services. Site owners and advertisers must coordinate flex printing and mounting independently.
Payment is required once the site owner approves your booking request. We hold the funds securely in escrow until your campaign goes live.
We take trust and safety seriously. Our SLA guarantees that we will acknowledge your complaint within 24 hours and fully resolve it within 3 business days.
No, the booking price listed on the site does not include GST/PST. Applicable provincial taxes will be calculated and added at checkout based on your billing address.
Yes! We support secure online credit/debit card payments, EasyPaisa, JazzCash, and direct bank transfers (IBFT) for campaign amounts over PKR 50,000.